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Release notes

This page lists all updates to the Shake Web SDK.

Other platforms →   iOS  Android  React Native  Flutter 
Chrome extension 

What's next?

What would you like us to build next? Upvote upcoming features and suggest new ideas on the Public feedback board.

3.1.1

September 22, 2025   Latest version

What's new

This update introduces a brand-new screenshot capture flow — users can now choose to capture just part of the screen instead of the entire display.

We’ve also added sound effects for a more interactive experience and made several minor design improvements to polish the interface.

Bug fixes

A bug related to streaming network requests has been fixed for smoother performance.

3.0.1

September 2, 2025  

Bug fixes

The white background color issue of the Shake extension on some websites has been fixed.

A bug that caused pages to freeze on certain websites has been resolved.

3.0.0

August 1, 2025  

What's new

We’ve redesigned the Shake extension interface to provide a cleaner, more intuitive experience that’s easier and more pleasant to use.

Bug fixes

We’ve fixed several bugs that were causing the interface to freeze, resulting in a smoother and more stable experience overall.

2.12.3

June 6, 2025  

Bug fixes

We improved app archiving mechanism, network requests are now not sent if your app is archived on the dashboard.

2.12.2

May 12, 2025  

Bug fixes

We fixed a few minor bugs in network requests interceptor.

2.12.1

May 6, 2025  

Bug fixes

We fixed a few minor bugs that were causing problems. Shake is now more stable and runs even smoother.

2.12.0

April 18, 2025  

What's new

We've improved Shake performance and feel. Shake is now more stable and runs even smoother.

2.11.0

March 28, 2025  

What's new

2.10.0

March 13, 2025  

What's new

  • Marking bugs on screenshots is now smoother and easier
  • Shake now tracks fetch network requests together with xhr

Bug fixes

We fixed a few minor bugs that were causing problems.

2.9.0

November 26, 2024  

What's new

We've added a new feature - Session replay.

2.8.0

November 22, 2024  

What's new

We've improved Shake performance and feel. Shake is now more stable and runs even smoother.

2.7.0

November 8, 2024  

What's new

Shake SDK install process is now smoother - you don't need to set domain name in Shake.start method anymore. Instead, control permitted domains from your dashboard.

2.6.0

October 31, 2024  

What's new

Introducing Custom branding! 🎨️

From now you can customize the appearance of the Shake SDK with your brand's colors, fonts, and more and align the SDK with your brand's identity for a consistent user experience.

2.5.1

October 11, 2024  

Bug fixes

We fixed a few minor bugs that were causing problems. Shake is now more stable and runs even smoother.

2.5.0

October 2, 2024  

What's new

Data privacy is enhanced by filtering sensitive information directly on the device, ensuring it never reaches Shake servers. Shake also allows you to manage and control what network requests data is sent to third-party services.

Bug fixes

  • Console logs with multiple output parameters are properly captured.
  • Speed of opening Shake when new message is received is improved.

2.4.0

September 19, 2024  

What's new

We're excited to announce the latest feature in our SDK, which allows you to create a custom feedback form. Now you can collect even more detailed information from your users and tailor the form to your specific needs. Say goodbye to generic feedback form and hello to personalized data collection!

2.3.1

September 11, 2024  

Bug fixes

We fixed a few minor bugs that were causing problems. Shake is now more stable and runs even smoother.

2.3.0

September 5, 2024  

What's new

App users module is added.

This module enables you to see a list of your app users, their attributes and tickets on your Shake dashboard. You can now chat with app users to provide you more details about their reported tickets.

2.2.0

August 28, 2024  

What's new

We've integrated Shake with Fullstory. If your website is using Fullstory for customer behavior analytics, Fullstory session link will automatically be visible on Shake dashboard.

2.1.3

July 25, 2024  

Bug fixes

We fixed a few minor bugs that were causing problems. Shake is now more stable and runs even smoother.

2.1.2

July 19, 2024  

What's new

We've added a few animations, redesigned drawing toolbox and fixed a few minor issues

2.1.1

June 21, 2024  

Bug fixes

We've fixed a bug that blocks sending reports on some devices.

2.1.0

June 6, 2024  

What's new

Users can now attach additional files together with regular screenshot and videos directly from the Shake. This new feature makes it easier to provide detailed feedback in bug reports.

2.0.0

May 27, 2024  

What's new

We've introduced api keys. Use api key instead client id and client secret for starting Shake. This improves security and control - you can create multiple api keys or delete old ones if needed.

1.1.0

May 15, 2024  

What's new

We've added activity history feature to the SDK. Shake tracks user's interaction with your app, their network traffic, logs and system events, and automatically attaches all of those to the ticket.

Now you can get rid of bugs easier!

1.0.0

April 16, 2024  

What's new

First version of Shake SDK for browsers, built completely in pure Javascript. This version supports basic operations for User Feedback module like sending tickets with automatically attached data, silent reports, custom metadata and attaching manual screen recording and screenshot.