Data attached by default
This is the data Shake automatically attaches to every ticket you receive, whether it's user feedback or a crash report. All of this is done out of the box, you don't need to code anything.
Time when the ticket was reported
Your app version
Screen the ticket was reported from
Low power mode
Authentication to unlock device
Timeline of app lifecycle events
Timeline of console logs
Crash report stack trace
Granted permissions 1
1 Shake tracks the status of these permissions:
- Calendar access
- Camera access
- Contacts access
- Photo library access
- Location access
- Media library access
- Microphone access
On your Shake dashboard, only those permissions that the user has granted access to are listed. The ones you don't see were either denied or not requested at all.
Attach more data
If you want Shake to attach custom data to your tickets, you can do that as well. Read about attaching your own variables to tickets with Ticket metadata.
Do you also want to attach files to tickets programmatically? Visit Auto attach files.