Skip to main content

Silent user feedback

Send yourself feedback from the app background, without showing Shake UI.

You're viewing the Flutter docs. Other platforms →  iOS Android React Native Web 

Overview​

You can send silent user feedback to yourself by calling the Shake.silentReport method anywhere after Shake.start. Feel free to add your own description to it as well.

ShakeReportConfiguration determines which data is attached to the silent user feedback:

main.dart
import 'package:shake_flutter/models/shake_file.dart';
import 'package:shake_flutter/models/shake_report_configuration.dart';
import 'package:shake_flutter/shake_flutter.dart';


void sendSilentReport() {
    ShakeReportConfiguration configuration = ShakeReportConfiguration();
    configuration.blackBoxData = true;
    configuration.activityHistoryData = true;
    configuration.screenshot = true;
    configuration.video = false;
    
    Shake.silentReport(
        configuration: configuration,
        description: 'Description #tag1 #tag2',
        shakeFiles: [ShakeFile.create(path)],
    );
}

Show the Ticket submitted message​

To optionally notify your user that a silent user feedback has just been submitted, change the ShakeReportConfiguration and use that configuration object when sending the silent user feedback with the Shake.silentReport method:

main.dart
ShakeReportConfiguration configuration = ShakeReportConfiguration();
configuration.showReportSentMessage = true;