Silent user feedback

Send yourself feedback from the app background, without showing Shake UI.

Overview

You can send silent user feedback to yourself by calling the Shake.silentReport method anywhere after Shake.start. Feel free to add your own description to it as well.

SilentReportConfig determines the behavior and data attached to the silent user feedback:

• Auto screenshot if the feature is turned on

Javascript

index.js

const sendSilentReport = () => {
  Shake.silentReport("Description #tag1 #tag2");
}

Typescript

index.ts

const sendSilentReport = () => {
  Shake.silentReport("Description #tag1 #tag2");
}

Show the Ticket submitted message

To optionally notify your user that a silent user feedback has just been submitted, change the SilentReportConfig and use that configuration object when sending the silent user feedback with the Shake.silentReport method:

Javascript

index.js

const sendSilentReport = () => {
  const config = {
    takeScreenshot: true,
    showSuccessMessage: true
  }

  Shake.silentReport("Description #tag1 #tag2", config);
}

Typescript

index.ts

const sendSilentReport = () => {
  const config: SilentReportConfig  = {
    takeScreenshot: true,
    showSuccessMessage: true
  }

  Shake.silentReport("Description #tag1 #tag2", config);
}