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Customize both the elements of Shake's New ticket screen and the data Shake collects.


Whatever you tweak, your configuration settings apply to the User feedback module.

Elements of the New ticket screen

Your users send you their feedback from the New ticket screen. Read how to customize it:

Collected data

Shake attaches useful data to user feedback. Read all about it:

Data privacy

Decide what needs to stay private and learn everything about data Shake collects:

⚡️ Shake is improved every week. Stumbled upon a bug? Want a new feature to be added? Create new tickets and upvote existing ones on the Public feedback board.