Customize both the elements of Shake's New ticket screen and the data Shake collects.
Whatever you tweak, your configuration settings apply to the User feedback module.
Elements of the New ticket screen
Your users send you their feedback from the New ticket screen. Read how to customize it:
Shake attaches useful data to user feedback. Read all about it:
Decide what needs to stay private and learn everything about data Shake collects:
⚡️ Shake is improved every week. Stumbled upon a bug? Want a new feature to be added? Create new tickets and upvote existing ones on the Public feedback board.