Silent user feedback

Send yourself feedback from the app background, without showing Shake UI.

Overview

You can send silent user feedback to yourself by calling the Shake.silentReport method anywhere after Shake.start. Feel free to add your own description to it as well.

ShakeReportConfiguration determines which data is attached to the silent user feedback:

• Auto attached files
• Auto screen recording if the feature is turned on
• Etc.

Java

App.java

private void sendSilentReport() {
    ShakeReportConfiguration configuration = new ShakeReportConfiguration();
    configuration.screenshot = true;
    configuration.video = false;
    configuration.blackBoxData = true;
    configuration.activityHistoryData = true;
    
    Shake.silentReport("Description #tag1 #tag2", createShakeReportData(), configuration);
}
        
private ShakeReportData createShakeReportData() {
    return new ShakeReportData() {
        @Override
        public List<ShakeFile> attachedFiles() {
            List<ShakeFile> shakeFiles = new ArrayList<>();
            shakeFiles.add(new ShakeFile(filePath));
            return shakeFiles;
        }
    };
}

Kotlin

App.kt

private fun sendSilentReport() {
    val configuration = ShakeReportConfiguration()
    configuration.screenshot = true
    configuration.video = false
    configuration.blackBoxData = true
    configuration.activityHistoryData = true
    
    Shake.silentReport("Description #tag1 #tag2", createShakeReportData(), configuration)
}
        
private fun createShakeReportData(): ShakeReportData {
    return ShakeReportData {
        val shakeFiles = ArrayList<ShakeFile>()
        shakeFiles.add(ShakeFile(filePath))
        shakeFiles
    }
}

Show the Ticket submitted message

To optionally notify your user that a silent user feedback has just been submitted, change the ShakeReportConfiguration and use that configuration object when sending the silent user feedback with the Shake.silentReport method:

Java

App.java

ShakeReportConfiguration configuration = new ShakeReportConfiguration();
configuration.showReportSentMessage = true;

Kotlin

App.kt

val configuration = ShakeReportConfiguration()
configuration.showReportSentMessage = true