Data attached by default
This is the data Shake automatically attaches to every ticket you receive. All of this is done out of the box, you don't need to code anything.
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Automatically attached
Time when the ticket was reported
Device OS
Device model
Location
Connectivity details
Font scale
Screen the ticket was reported from
Time zone
Battery status
Locale
Browser name and version
Browser permissions 1
Browser resolution
Screen resolution
Screen orientation
Website mode
Cookies
1 Shake tracks the status of these permissions
On your Shake dashboard, only those permissions that the user has granted access to are listed. The ones you don't see were either denied or not requested at all.