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Chat screen

You and your users can live chat about every ticket they have submitted to you.

Shake chat screen

If you register users with Shake, they will have all their previous tickets listed on the Home screen. Tapping any ticket there opens its Chat screen.

Your users can reply to your messages and provide you with more details about the bugs, crashes and feedback they've sent, all without ever leaving your app. Fix issues more easily and keep your users happy.

Visit Chat to learn more.