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Inspect ticket

The Inspect screen allows your user to see the current ticket details — its Essentials and Metadata — before submitting it.

Introduction​

The Inspect screen can be reached via Inspect button on the New ticket screen.

Inspect screen

Hide the Inspect button​

If you don’t want to show Inspect button to a user, hide it using the following method:

App.js
Shake.setEnableInspectScreen(false);